Privacy Policy • Washington Plumbing
A clear, plain-language explanation of our data privacy practices for visitors of the Washington Plumbing Cheney local service website.
Plain-Language Privacy Commitment
At Washington Plumbing ("we", "our", or "us"), we operate a direct, call-only service website located at https://cheney.washingtonplumbing.best/. We believe that respecting your digital privacy is just as important as delivering dependable plumbing craftsmanship in your home. This Privacy Policy explains what information we collect, how it is used, and why our website does not utilize invasive tracking technologies.
No Online Lead Forms, Chatbots, or Tracking Cookies
Our website does not contain online lead capture forms, email newsletter signups, user account registrations, or third-party automated chatbot scripts. We do not use third-party behavioral advertising cookies, cross-site trackers, or data-broker pixels. When you browse our educational pages and service directories, you do so anonymously.
Direct Telephone Communication Only
We do not collect or sell your personal data. When you need service, call our local dispatch line directly at (253) 201-3775.
Information Collected When You Call Us
When you initiate a phone call to our dispatch office at (253) 201-3775, standard caller identification information (your phone number and caller ID name) may be transmitted through your telecommunications carrier. During the phone conversation, we may request your physical property address in Cheney or Spokane County, the nature of your plumbing symptoms, and billing details required to schedule a service visit.
This information is utilized exclusively for:
- Dispatching a licensed plumbing technician to your home or rental property.
- Providing accurate diagnostic estimates and written repair authorizations.
- Processing service invoices and maintaining job history records for warranty coverage.
- Communicating arrival times and project status updates directly to you via telephone or SMS text message.
We Never Sell or Rent Your Personal Information
We do not sell, rent, monetize, or disclose your telephone number, physical address, or personal information to third-party marketing companies, lead generation brokers, or unauthorized entities. Your information is shared only with our internal service technicians and trusted operational vendors (such as credit card payment processors) strictly as required to fulfill your plumbing service request.
Standard Server Access Logs
Like virtually all websites on the internet, our web hosting servers automatically record basic, non-personally identifiable technical access logs when pages are requested. These logs may include your IP address, browser type, operating system, referring URL, and the date/time of page visits. We review aggregated server log data exclusively for cybersecurity monitoring, server performance optimization, and diagnosing technical errors.
Contacting Us Regarding Privacy Inquiries
If you have any questions or concerns regarding this Privacy Policy or our operational practices, you may contact our office directly:
- Company: Washington Plumbing – Cheney
- Physical Address: 216 F St, Cheney, WA 99004, USA
- Direct Telephone: (253) 201-3775
- Website: https://cheney.washingtonplumbing.best/
This Privacy Policy was last updated on October 22, 2026. Any future administrative updates will be posted directly to this page.